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When you log in for the first time, you’ll see an onboarding checklist at the top of your dashboard. Complete each item to make sure your booking page is ready for customers.

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The 6-item checklist

Where: Settings → BusinessFill in your business name, type, phone number, and a Facebook Messenger link (optional). Your slug (the URL-friendly version of your name) is auto-generated — this becomes your public booking URL: appointflow.online/b/your-slug.
Where: Settings → HoursFor each day of the week, set when you’re open and when you close. Use 24-hour format (e.g., 09:00 to 18:00). Mark days you’re closed (e.g., Sunday) by toggling the Closed switch.These hours directly control which time slots appear on your public booking page.
Where: Settings → ServicesEvery booking is for a specific service. Add at least one service with:
  • Name (e.g., “Haircut”, “Consultation”, “Massage”)
  • Duration in minutes
  • Price (in your local currency)
  • Capacity — how many customers can share the same slot. Most 1-on-1 services have capacity = 1. Group classes might be 10 or 20.
You can deactivate services later without losing booking history.
Where: Settings → BookingThree options:
  • Auto-confirm — Bookings are instantly confirmed. Good for established businesses with predictable demand.
  • Require approval — You manually approve each booking. Good when you need to verify the customer before accepting.
  • Require payment — Customers must pay (or pay a deposit) up front. Good for combating no-shows.
See Booking Policy for the full details.
Where: Settings → PaymentsOnly needed if you chose Require Payment. Connect a PayMongo or Maya account.
Where: Settings → Booking → FormBy default we collect name, phone, and email. You can add custom fields like “Allergies,” “Preferred staff,” or a consent checkbox. See Booking Form.

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A guided tour

The first time you visit each admin page, a small popover walks you through the key buttons. You can dismiss the tour at any time, or restart it from Settings → Help.

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When you’re ready

Open your public booking page in an incognito window (appointflow.online/b/your-slug) and make a test booking to confirm everything works. Then share the link with your customers!